WA: Housekeeping Supervisor Perth CBD

Location: Perth, WA, Australia

Department: WA

Type: Part Time

Min. Experience: Student (High School)

Silk Hospitality is a dynamic hospitality company who is seeking to appoint friendly and professional staff to join our enthusiastic housekeeping team in Perth.

If you're looking for a role with a strong brand, the opportunity to develop and the chance to work with good people who are talented and work hard; join Silk Hospitality. Silk is looking to appoint a motivated, autonomous and reliable individual to join our Housekeeping Team as a Housekeeping Supervisor

In this hands on role you will work closely with our Executive Housekeeper to drive productivity, lead and develop the housekeeping team and take ownership for maintaining and enhancing Hotel standards. Responsible for the department in the absence of the Executive Housekeeper, you will have strong attention to detail, possess excellent communication skills and be able to confidently liaise with all departments.

Qualities and Experience

  • 2-3 years of proven experience is essential, preferably 4/5 star hotel
  • 'Can do' attitude
  • Committed to delivering excellent service & standards
  • Immaculate presentation and advanced communication skills
  • Strong attention to detail
  • Passionate in providing friendly personalised customer service
  • A desire to learn and progress within the team
  • The ability to work independently and as part of a team
  • Enthusiasm, energy, initiative and commitment to customer service
  • Housekeeping operations knowledge
  • Availability to work flexibly to suit the hours and needs of the business and be willing to work weekend shifts

Position Responsibilities

  • Responsible for achieving and exceeding guest service standards.
  • Ensuring compliance with Hotel standards including cleanliness, appropriate chemical safety and Workplace Health and Safety
  • Daily checking of guest rooms and designated staff areas to maintain standards
  • Allocating rooms and directing the team
  • Monitoring labour costs and productivity according to occupancy levels
  • Assisting with cleaning of public areas and accommodation suites
  • Training and development of employees
  • Assisting in maintaining budget and labour costs
  • Staff coaching
  • Assisting in the event of an emergency
  • Work closely with other hotel departments including Maintenance, Food & Beverage and Front Office
  • Maintain the security and privacy of guests, demonstrating your integrity and diligence at all times.
  • Maintaining cleanliness of work areas and reporting of any hazards, faulty or damaged equipment to senior staff.

To be successful in this rewarding role you will have strong communication skills and exceptional attention to detail, along with the ability to achieve results in a fast paced environment, effective computer skills and have a passion for guest satisfaction.

Previous experience in a similar role is essential, with previous experience in a similar environment is highly desirable. This role requires you to have the availability to work a 7 day a week rotating roster, including weekends.

Most importantly - we hire for attitude

This is a great opportunity to work for a distinguished brand and to take your career to the next level. So if you're looking to work within an engaged and dedicated team then express your interest now!

Apply directly to our job board; www.silkhospitality.com.au/jobs

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